Posted on February 16, 2017
Every patient is different, and nurses who can assess their individual needs can make a tremendous difference. Peninsula Regional Medical Center’s Heather Patchett, RN, is an excellent example of this, and for her outstanding care, she has earned the Daisy Award for Extraordinary Nurses.
Patchett was caring for a long-term patient usually found roaming the halls with an assigned staff member. She could rarely be enticed to stay in her room – until one night, when Patchett found a solution. Said a nursing supervisor who nominated her: “I thought it was strange that the patient was not out and about. When I inquired with the nursing staff of the patient’s whereabouts, I was told that the patient was 'in her room with her baby.' They shared with me that Heather Patchett, RN had bought her a baby doll and brought it in that evening to help her with her agitation. On this evening the patient had gone from roaming the halls, to being found in her room rocking the baby and caring for it as if it were her own. She even went so far as to name it ‘little Heather.’ ”
Patchett said she had noticed that patients with behavioral difficulties often were better when given the opportunity to assume a responsibility. Her thoughtfulness, kindness, and demonstration of a skill set of a seasoned veteran beyond her years of experience turned what could have been a difficult night into one that helped to facilitate a positive patient recovery process.
For making such a difference in the lives she touches, Patchett was honored with the Daisy Award in a ceremony before her colleagues. She received a certificate commending her for being an extraordinary nurse. The certificate reads: “In deep appreciation of all you do, who you are, and the incredibly meaningful difference you make in the lives of so many people.” She was also presented with fresh flowers on behalf of the Peninsula Regional Medical staff, and a sculpture called A Healer’s Touch, hand-carved by artists of the Shona Tribe in Zimbabwe. To nominate an exceptional nurse, visit www.peninsula.org/DaisyAward and share a story.
The not-for-profit DAISY Foundation is based in Glen Ellen, CA, and was established by family members in memory of J. Patrick Barnes. Patrick died at the age of 33 in late 1999 from complications of Idiopathic Thrombocytopenic Purpura (ITP), a little-known but not uncommon auto-immune disease. The care Patrick and his family received from nurses while he was ill inspired this unique means of thanking nurses for making a profound difference in the lives of their patients and patient families.
President and Co-Founder of The DAISY Foundation Bonnie Barnes said, “When Patrick was critically ill, our family experienced firsthand the remarkable skill and care nurses provide patients every day and night. Yet these unsung heroes are seldom recognized for the super-human work they do. The kind of work the nurses at PRMC are called on to do every day epitomizes the purpose of The DAISY Award.”