At TidalHealth, we are happy to offer a patient-centered, family-friendly visiting policy that is dedicated to promoting a positive healing environment and experience while protecting the safety and privacy of our patients.
CURRENT visiting policy: One designated visitor per person, per their entire stay to help us keep reducing COVID rates. HOURS: 2-6pm weekdays, 10am-2pm weekends and holidays. Areas like our Labor and Delivery, Special Care Nursery, Pediatrics and Mother/Baby units also have customized visiting plans to accommodate moms and their support person. Emergency department patients may have one support person with them at all times. If they are admitted as an inpatient, then normal visitation policies apply. Children are not permitted to visit, and our waiting areas and lobbies are currently closed, so only the designated visitor should come in.
TidalHealth reminds visitors to see the nurse caring for their friends and loved ones upon arrival for additional and specific information on those specialized units. The number of visitors and the length of the visit may be determined by the TidalHealth care team in collaboration with the patient and the family based on the patient’s condition, preference and need.
If you'd like to brighten a patient's day but cannot visit, you can send an e-card.
Child visitation will be at the discretion of the family/designee and patient in collaboration with the patient care staff. Visits by children and siblings must be supervised, and children are never to be left unattended in a waiting area. During high viral activity, like the flu season, visits by children may not be permitted.
While TidalHealth encourages everyone to comply with the established visitation hours, we do understand there are times families may be required to visit outside of the established visiting hours or wish to spend a longer time with their loved ones. In those occasions, TidalHealth has implemented the following guidelines to protect the safety of visitors, patients and staff.
Visiting After Hours
If arriving prior to 8:00 am, after 8:00 pm or if staying beyond 8:00 pm, all visitors are asked to report to the TidalHealth Security Station located within the Emergency Department. You will be required to provide identification and given a badge that must be worn at all times. The badge identifies you and will detail for our staff and security team the area you are visiting.
If wishing to spend an overnight with your loved one, the request must first be approved by the unit’s charge nurse. Once approved, you will be asked to report to the TidalHealth Security Station. You will be required to provide identification and be provided a badge that must be worn at all times. The badge identifies you and details for our staff and security team the area you are staying.
TidalHealth reminds visitors to please take into consideration the needs of your loved one for rest, recovery and privacy.
Let’s Keep Each Other Safe
TidalHealth asks visitors to:
- always sanitize your hands before entering and leaving a patient’s room
- be considerate of others by keeping noise to a minimum
- refrain from visiting if you have a cold, sore throat, flu-like symptoms or any contagious disease
- observe and respect all precautionary room signage before entering
- not smoke as the use of tobacco or vaping products is prohibited on all TidalHealth campuses
- voluntarily exit a room during tests or treatments if asked to do so by a member of the TidalHealth clinical team.
If you have any questions about TidalHealth’s visitation policy or how it affects children and siblings, please be sure to inquire with a nurse on the unit to learn any specific details or restrictions.